Crocodile Martial Arts Australia – Cancellation Policy

30-Day Notice from First Written Request:

To cancel your membership, you will need to complete our Cancellation Form.

This will serve as your 30-day written cancellation notice as required by our membership terms and conditions.

• Cancellation requests made verbally or via email, SMS, or Facebook messages will not be accepted.  
• Your cancellation will only be actioned upon receipt of our official Cancellation Form.  
• Pandemic/Epidemic Impact: Our 30-day notice period will not be waived due to a Health Directive as other digital training solutions will be provided. 

Full Rate Payments during Cancellation Period:

• If you have a scheduled Direct Debit payment within the 30-day notice period, the payment will be processed in full as scheduled. All payments are non-refundable.  
• Important – Any payment made during the notice period will be paid in full as per the agreed payment schedule – the system will adjust to pro-rata payments on the last payment. However, you are welcome to extend your cancellation date to reflect your payment frequency in advance. 
• During the cancellation period you are free to continue to train.

Please Note:

Paid in full and promotional memberships can be cancelled at any time however no refunds are given. Special circumstances may see membership credit transferred to a family member – individual circumstances are considered.

You are always welcome to return to the club. If you reactivate your membership in the future (and we hope you do) your membership rate will be the rate in effect at the time of reactivation, and not your previous rate, as membership rates are subject to change.  

 For information on membership suspensions, please refer to our Suspension Policy.