Crocodile Martial Arts Australia – Suspension & Injury Policy

Reasons for Suspension:

Crocodile Martial Arts Australia offers suspension of membership only where it relates to the following conditions:  

• Injury, Illness or Medical Procedure   
• Extended Vacation/Holiday (periods of 15 days or more)

Injury Related Suspension:

For injury or illness, you MUST request your membership suspension as soon as possible after you have received medical advice that you are unfit to train. Evidence (e.g. medical certificate) is required. 

Should a member request suspension for injury or illness that is longer than eight weeks, and they have an ongoing Direct Debit membership, our cancellation process will commence at the end of that eight-week period. Normal cancellation conditions will apply.

Upfront payment plans:

Members on an upfront membership are eligible to suspend your membership based on duration of the membership. A 12-month membership will be extended by up to 8 weeks, 6-month options by 4 weeks. Any additional absence can be taken as ‘make up’ classes within that membership period.

Pandemic/Quarantine suspensions:

Memberships will not be suspended due to quarantine requirements – unless evidence of injury or illness is provided (see above) due to a Health Directive as other digital training solutions will be provided. 

Cancellations during suspension on:

Should you decide to cancel your membership during a period of suspension, the suspension period will cease, and the cancellation process will commence, with the 30-day notice of cancellation effective from the date the Cancellation Form is received. Direct Debit Membership payments will be reactivated during the Cancellation Period. Please email [email protected] should you wish to discuss. 

IMPORTANT – How membership rates are calculated 

Your membership rate is calculated based on a full 12-month period of training (of 48 weeks), considering our 2 periods of 2 weeks closure – the July School Holidays and the Christmas/New Year Period.

Your membership rate is then broken down into a regular equal fortnightly payment schedule that will continue all year round, including during the closure periods.

Please email [email protected] to discuss.